Terms & Conditions

 

Last Updated: January 2026
Effective Date: January 15, 2026

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1. Introduction

Welcome to Phone Fashion Fix (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website https://phonefashionfix.com/ and our mobile phone repair services. By accessing our website or using our repair services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

2. Services Offered

Phone Fashion Fix provides professional repair services for the following devices:

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age or have parental/guardian consent
• Provide accurate and complete information
• Own the device being repaired or have authorization from the owner
• Agree to these Terms & Conditions

4. Repair Process

4.1 Device Assessment

• All devices will be thoroughly inspected before repair
• We will provide a diagnosis and cost estimate
• Your approval is required before proceeding with repairs

4.2 Repair Timeline

• Standard repairs: 1-3 business days
• Complex repairs: 3-7 business days
• Parts availability may affect the timeline

4.3 Post-Repair Testing

• Thoroughly inspect the device after repairs to ensure it functions correctly
• Perform post-repair testing to ensure all issues are resolved
• Quality assurance process before returning the device

4.4 Device Pickup

• Devices must be picked up within 30 days of repair completion
• Unclaimed devices may be subject to storage fees
• Devices unclaimed after 90 days may be disposed of or sold

5. Payment Terms

5.1 Payment Methods

We accept the following payment methods:

• Cash
• Credit/Debit Cards (Visa, MasterCard, American Express)
• Digital Payments (where available)

5.2 Payment Timing

• Full payment is required upon completion of the repair
• A deposit may be required for certain repairs
• Payment is due before device release

5.3 Pricing

• Prices are subject to change without notice
• Final price may vary based on device condition
• Additional charges may apply for complex repairs

5.4 Refund Policy

• Refunds are evaluated on a case-by-case basis
• Diagnostic fees are non-refundable
• Parts installed are non-refundable once installed

6. Warranty & Guarantee

6.1 Repair Warranty

6.2 Warranty Coverage

Our warranty covers:

• Defects in workmanship
• Defects in replacement parts
• Issues directly related to the repair performed

6.3 Warranty Exclusions

Our warranty does NOT cover:

• Damage caused by user misuse or accidents
• Water/liquid damage after repair
• Unauthorized modifications or repairs
• Normal wear and tear
• Pre-existing conditions unrelated to the repair
• Software issues not related to the repair

6.4 Warranty Claims

To make a warranty claim:

1. Contact us within the warranty period
2. Provide proof of repair (receipt)
3. Bring the device to any of our locations
4. Allow us to inspect the device

7. Data Privacy & Backup

7.1 Data Backup Responsibility

• Customers are responsible for backing up their data before repair
• We are not liable for data loss during repair
• Recommend backing up to the cloud or computer before the service

7.2 Data Privacy

• We respect your privacy and handle devices confidentially
• We do not access personal data unless necessary for repair
• See our Privacy Policy for more information

7.3 Device Security

• Remove passcodes/locks if requested for testing
• We are not responsible for unlocked devices left in our care
• Recommend removing sensitive accounts before repair

8. Limitation of Liability

8.1 Our Liability

Phone Fashion Fix’s liability is limited to:

• The cost of the repair service
• Replacement of defective parts under warranty

8.2 Exclusions

We are NOT liable for:

• Data loss or corruption
• Consequential or incidental damages
• Loss of business or profits
• Device damage caused by pre-existing conditions
• Damage during shipping (if the customer ships the device)
• Third-party app or software issues

8.3 Maximum Liability

Our maximum liability shall not exceed the amount paid for the repair service.

9. User Responsibilities

As a customer, you agree to:

• Provide accurate device information
• Disclose any pre-existing conditions or damage
• Remove personal data and backup before repair
• Pick up the device within the specified timeframe
• Pay for services rendered
• Use the device responsibly after repair

10. Prohibited Uses

You agree NOT to:

• Use our services for illegal purposes
• Submit devices that are stolen or unlawfully obtained
• Misrepresent device ownership
• Abuse our warranty policy
• Harass or threaten our staff
• Attempt to bypass security measures on devices

11. Intellectual Property

All content on our website, including:

• Text, images, and graphics
• Logos and branding
• Service descriptions

The property of Phone Fashion Fix is protected by copyright laws. Unauthorized use is prohibited.

12. Third-Party Links

Our website may contain links to third-party websites (Facebook, Instagram, Twitter, Yelp). We are not responsible for:

• Content on external websites
• Privacy practices of third parties
• Products or services offered by third parties

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13. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be:

• Posted on our website
• Updated with a new “Last Updated” date
• Effective immediately upon posting

Continued use of our services constitutes acceptance of the modified Terms.

14. Dispute Resolution

14.1 Informal Resolution

We encourage customers to contact us first to resolve any disputes informally.

14.2 Governing Law

These Terms are governed by the laws of the State of Florida, United States.

14.3 Jurisdiction

Any legal disputes shall be resolved in the courts of Marion County, Florida.

14.4 Arbitration

For disputes under $10,000, we may require binding arbitration before litigation.

15. Termination

We reserve the right to:

• Refuse service to any customer
• Terminate accounts for violation of these Terms
• Ban individuals for abusive behavior

16. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including:

• Natural disasters
• Power outages
• Supply chain disruptions
• Government actions
• Pandemics or health emergencies

17. Contact Us

If you have questions or concerns about these Terms & Conditions, please contact us:

Main Contact Information

Our Service Locations

Location 1 – Silver Springs Walmart

• Address: 4980 E. Silver Springs Blvd, Ocala, FL 34470
• Phone: (352) 574-6048 | (352) 300-8467
• Email: ifix.silverspringswalmart@gmail.com

Location 2 – Ocala Walmart

• Address: 2600 SW 19th Avenue Rd., Ocala, FL 34471 (Near grocery entrance)
• Phone: (352) 237-5759
• Email: ifixrepairwalmart@gmail.com

Location 3 – Paddock Mall

• Address: 3100 SW College Rd, K123, Ocala, FL 34474
• Phone: (352) 254-5809
• Email: paddock@ifixandrepair.com

Location 4 – Edison Mall

• Address: 4125 S Cleveland Ave, K130, Fort Myers, FL 33901
• Phone: (239) 301-3502
• Email: edison@ifixandrepair.com

Location 5 – Colonial Blvd Walmart

• Address: 4770 Colonial Blvd, Fort Myers, FL 33966 (Inside Walmart)
• Phone: (239) 710-4512
• Email: ifixrepairwalmart@gmail.com

Location 6 – Butler Plaza

• Address: 3227 SW 35th Blvd, Gainesville, FL 32608 (Near firehouse)
• Phone: (352) 254-5809
• Email: ifixrepairbutlerplaza@gmail.com

18. Acknowledgment

By using our website and repair services, you acknowledge that you have:

• Read these Terms & Conditions
• Understood all provisions
• Agreed to be bound by these Terms